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Network Operation and Maintenance

Presently we are dealing with Active and Passive maintenance of Telecom cell sites for preventive and corrective maintenance, Break down maintenance, OFC route maintenance, Fault rectification, Complete health check, and Diesel filling. With our mastery in the field, we are in a situation to give modified and turnkey arrangements in Operation and Maintenance portion of the telecom industry.

Why C-Africa operations and maintenance?

Adaptability: We can make timely and quality customized tasks to fit in your financial plan

Combination: Through our in-house expertise, we provide value-added services and aim to complete multidisciplinary tasks

Quality: We pursue ISO 9001-2008 QMS standard operating procedures (SOP)

Experience: We are exceptionally experienced in O&M of passive/active infra Telecom cell sites and optical fiber cable systems

Polished: Honed by ceaseless enhancement programs, our expert administrations are kept up at exclusive expectations for consumer loyalty

Labor: Our teams with their remarkable mix of learning, eagerness, and aspiration have turned our organization the trailblazer in the business

Ability: We execute our undertakings effectively in stipulated time span according to the characterized SLAs and exceed expectations client desire

Passive/Infrastructure equipment maintenance services cover the following:


  • Earth pit, Lighting, AWL, Battery, Mains power line, Transformer, Fixed Generator, Solar, PIU & AVR

Alarms and NMS

  • Internal & External alarms, Sensors (Access control security, Humidity, Temperature, and Fire alarms)


  • Air conditioning


  • Tower, Fence, Building/Shelter, BTS room, Foundations, Roof conditions, Site access, Grounding including Bus & Record

Optical Fiber cable maintenance

  • Patrolling is aimed at preventing cable disruptions along the OFC routes daily on a fixed stretch
  • Preventive and Corrective Maintenance is carried out as defined by the SLA/SOW
  • All fibers are tested for the block sections and reported every month
  • Any defects in the fiber or in any of the associated equipment are attended to, in consultation with the Customer at site
  • Repeater stations and the optical equipment installed for alarms are monitored
  • Breakdown OFC Maintenance includes 24*7 mobilization of equipment and skilled manpower for fault identification and rectification
  • Test link attributes like the splice loss/link loss after the rectification of fault are corrected
  • Deployment of O&M teams to carry out splicing and termination of optical fiber cable


Professional services

C-Africa’s Professional services include deployment of resources to maintain following active elements:

  • BTS, NOC/OMCR, OSS, BSC, NSS, and MW Engineering

Active/Infrastructure equipment maintenance services cover the following:

C-Africa provides level-1 active O&M services like fault monitoring & management, preventive and corrective maintenance for Base station subsystem elements comprising of BTS and BSCs.

Managed Network services include the following activities:

  • Troubleshooting of BTS using online monitoring tool (OMT / LMT)
  • Fault localization on BSS equipment (BTS / BSC) and antenna system
  • Simple repair procedures and replace faulty hardware units
  • Testing after corrective actions like test calls, test external alarms and antenna system
  • Monitoring internal and external alarms of BTS using the OMT
  • Troubleshooting of E1/T1 link to bring site on air
  • Periodic drive testing of BTS site
  • Verification, up-gradation/replacement of cards/devices
  • Firmware/hardware modification for cards/devices locally
  • Oversee replaced units
  • Logistics and documentation support for repair & return of faulty hardware units

C-Africa’s Operation and Maintenance (O&M) is resolved to give adaptable, incorporated, trustworthy, financially savvy and responsive answers for the operation and maintenance prerequisites of the telecom industry.

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